Return Policy
We accept returns on regular-priced items within 14 days of the delivery date shown by tracking. To be eligible, the item must be unworn, in the same condition you received it, in its original packaging, with all tags intact.
Because every order is processed in real time at our warehouse to ensure the fastest possible delivery, refunds can only be issued once the returned item is received back at our return address.
Before shipping any return:
- Email us at differentdrips@gmail.com to request the correct return address — do NOT ship to our warehouse address
- Ship with a tracking number
- Keep a record of your tracking number
Refunds are issued in full to your original payment method once the item is received and inspected.
EXCHANGES
We accept exchanges within 14 days of the delivery date shown by tracking — for a different size, length, or finish, or to replace a defective or damaged item. To be eligible, the item must be unworn, in the same condition you received it, in its original packaging, with all tags intact.
To start an exchange, email us at differentdrips@gmail.com with your order number and the size or style you'd like instead. Once we receive and inspect the original item, we'll ship your replacement.
If your item arrived defective or damaged, contact us within 14 days of delivery and we'll make it right under our lifetime warranty.
ORDER CANCELLATIONS
Cancellations must be requested within 12 hours of purchase. If your order has already entered processing or shipped, it can no longer be cancelled — this overrides the 12-hour window. If your order can't be cancelled, you're welcome to return it once it arrives, provided it qualifies under our return policy.
FINAL SALE — NOT ELIGIBLE FOR RETURN, EXCHANGE, OR CANCELLATION
- Custom orders
- Moissanite jewelry (made to order, 25–45 business days production time)
RETURN SHIPPING
Customers are responsible for return and exchange shipping costs, except when an item arrives defective or damaged — in that case we cover the replacement shipping.