Return Policy

RETURNS
If the Return is accepted Every order is processed immediately in real time to our warehouse for shipping. This is to ensure fastest delivery period for our customers. Hence we cannot issue a refund until customers ship the item back to our store's address.
CANCEL ORDER
Order cancellation has to be made within 12 hours of purchasing. 
SALE items are final sale, no returns or refunds are eligible.
CUSTOM ORDERS are final sale, no returns or exchanges are eligible.
All moissanite jewelry is custom made to order, requiring 25 to 45 business days for production. Please note that these items are non-exchangeable, non-cancelable, and non-refundable due to their personalized nature
We have an open policy and will accept returns and refunds on regular priced items NOT sale items for period of 2 DAYS starting from when tracking indicates the customers has received the package or delivered. 
PLEASE CONTACT US VIA EMAIL FOR AN RETURN ADDRESS
DO NOT SHIP IT TO OUR WAREHOUSE ADDRESS
To process a refund, please ship it back to our store's return address and we will process a full refund upon receiving ! 

A tracking number must be provided for return items.

To be eligible for a return, your item must be in the same condition (tags must be intact)that you received it.
 
DIFFERENT DRIPS is not responsible for the cost of shipping for returns & exchanges.

EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at differentdrips@gmail.com
Remember to have a record of the tracking number for returns
REFUNDS 
All Sales are Final