Different Drips is dedicated to providing the highest standard of jewelry, which is why we proudly offer a Lifetime Guarantee for all purchases of all jewelry. If, under normal wear, your product becomes damaged, fades, or ceases to function, this guarantee entitles you to a one-time replacement for the piece. In the event that we no longer carry the exact item, you are welcome to exchange it for another piece of equal or lesser value. Please note that this Warranty does not cover any damages caused by user mishandling, such as scratches, accidental breakage, or water damage. For all Warranty Replacements, the customer will ship the item back.
Additionally, our Customized Jewelry is covered by our 30-Day Quality Guarantee. This policy ensures that if you experience any defects in craftsmanship or breakage due to manufacturing defects within 30 days of your purchase, you are entitled to a free, one-time repair of your piece. However, please be aware that this guarantee will be voided immediately if any user damage is detected, including water damage, accidental breakage, or missing stones. Once the 30-day guarantee period has elapsed, a $99 USD Repair Fee will be charged for any future repairable product issues.
At Different Drips, we are committed to your satisfaction and stand behind the quality of our jewelry. If you have any further questions or require assistance regarding our Lifetime Guarantee or 30-Day Quality Guarantee, please do not hesitate to contact our customer support team.